Terms & conditions

Legal notice
(Information pursuant to §5 ECG, §14 UGB, §63 GewO and §25 MedienG)

LX Design Studio e.U.
Wiesenauergasse 11
8053, Graz, Austria

UID number: ATU77733035
Phone: +43 660 187 6008
Email: [email protected]
Company registration number: FN 573522s
District court:  Landesgericht für Zivilrechtssachen Graz
Legal form: Sole proprietorship
State of award: Austria

EU Dispute Settlement
The EU ODR platform is available at https://ec.europa.eu/consumers/odr. We are not obliged and not willing to participate in dispute-resolution proceedings before a consumer arbitration board.

2. Scope

These Terms and Conditions apply to all offers, contracts, deliveries and services provided by LX Design Studio e.U., unless otherwise agreed in writing.

Deviating terms and conditions of the client shall only apply if they have been expressly accepted by LX Design Studio e.U. in writing.

3. Services

LX Design Studio e.U. provides services within the scope of its valid Austrian trade licences, in particular in the areas of digital documentation, drawing, visual presentation, design support, digital tools and related services.

The exact scope of each service is determined exclusively by the individual offer, order confirmation, written agreement or project description.

Services that require a regulated professional licence, such as architectural planning, engineering services, structural calculations, official surveying, construction supervision, real estate trustee services or legally required certifications, are not provided by LX Design Studio e.U. unless they are carried out by appropriately authorised third-party professionals.

4. Offers and Contract Conclusion

All offers are non-binding unless expressly stated otherwise.

A contract is concluded when the client accepts an offer in writing, confirms an order, makes a payment, or otherwise clearly instructs LX Design Studio e.U. to begin the agreed work.

LX Design Studio e.U. may refuse or discontinue an order if the requested service falls outside its permitted scope of business or cannot be performed for legal, technical or practical reasons.

5. Client Cooperation

The client shall provide all information, documents, files, access, approvals and decisions required for the proper performance of the agreed services in a timely and complete manner.

The client is responsible for the accuracy, completeness and legality of all materials, information and instructions provided.

Delays, additional work or costs caused by incomplete, incorrect or late information may be charged separately.

6. Deliverables and Use

The agreed deliverables are defined in the respective offer or written agreement.

Unless expressly agreed otherwise, drafts, raw files, source files, scan data, working files and intermediate project files are not part of the deliverables.

The client receives the right to use the final deliverables for the agreed purpose after full payment of all outstanding amounts.

Any use beyond the agreed purpose, including resale, modification, transfer to third parties or use in another project, requires prior written consent from LX Design Studio e.U., unless mandatory law provides otherwise.

7. Accuracy and Review

All documents, drawings, models, visualisations, measurements and digital outputs are prepared with reasonable care based on the information, materials and conditions available at the time of performance.

Unless expressly guaranteed in writing, no specific technical, legal, construction-related or official accuracy is warranted.

Before using any deliverables for production, construction, ordering, installation, permits, legal submissions or other binding purposes, the client must have them reviewed and approved by the appropriate qualified professional.

8. Third-Party Services

LX Design Studio e.U. may involve external service providers, suppliers or authorised professionals where necessary or useful for the performance of the agreed services.

If a third-party service is commissioned directly by the client, the contractual relationship exists solely between the client and the third party.

LX Design Studio e.U. is not liable for services, delays, errors or omissions of third parties unless mandatory law provides otherwise.

9. Prices and Payment

All prices are stated in euros.

Unless expressly stated otherwise, prices are net prices excluding statutory VAT and excluding additional costs, expenses, travel costs, third-party fees or special requests.

Invoices are payable immediately upon receipt without deduction, unless otherwise agreed in writing.

In case of late payment, statutory default interest and reasonable collection costs may be charged.

LX Design Studio e.U. may suspend further work or delivery until all due payments have been received.

10. Changes and Additional Work

Changes requested after conclusion of the contract are only binding if accepted by LX Design Studio e.U.

Additional work, revisions or changes that are not included in the agreed scope may be charged separately.

If the client changes the project basis, delays decisions or provides new information after work has started, LX Design Studio e.U. may adjust fees, deadlines and deliverables accordingly.

11. Deadlines

Deadlines are only binding if expressly confirmed as binding in writing.

LX Design Studio e.U. is not responsible for delays caused by the client, third parties, technical issues, force majeure, missing information or circumstances outside its reasonable control.

12. Acceptance and Defects

The client shall review all deliverables immediately after receipt.

Any defects must be reported in writing within a reasonable period and must include a clear description of the issue.

If the client does not report defects within 7 days after receipt, the deliverables shall be deemed accepted, unless mandatory law provides otherwise.

In case of a justified defect, LX Design Studio e.U. shall first have the right to correct or replace the affected service within a reasonable period.

13. Liability

LX Design Studio e.U. shall be liable only for damages caused intentionally or by gross negligence, unless mandatory law provides otherwise.

Liability for indirect damages, consequential damages, loss of profit, loss of data, business interruption or claims by third parties is excluded to the maximum extent permitted by law.

LX Design Studio e.U. shall not be liable for decisions, implementations or further use made by the client or by third parties based on the delivered materials.

Any liability is limited to the amount paid by the client for the specific service giving rise to the claim, unless mandatory law provides otherwise.

14. Intellectual Property

All intellectual property rights, copyrights and related rights remain with LX Design Studio e.U. or the respective rights holder, unless expressly agreed otherwise in writing.

The client may use the final deliverables only within the agreed scope and after full payment.

The client guarantees that all materials provided to LX Design Studio e.U. may be lawfully used for the agreed project and shall indemnify LX Design Studio e.U. against third-party claims arising from such materials.

15. References

LX Design Studio e.U. may refer to completed projects for portfolio and reference purposes, provided that no confidential information, personal data or sensitive project details are disclosed.

The client may object to such use in writing for legitimate reasons.

16. Confidentiality

Both parties shall treat confidential information received in connection with the project as confidential and shall not disclose it to third parties unless required for the performance of the contract or by law.

17. Data Protection

Personal data is processed in accordance with applicable data protection laws.

Further information on the processing of personal data, cookies, analytics tools and data subject rights is provided in our Privacy Policy / Cookie Policy available on our website.

Marketing emails or newsletters are only sent where legally permitted or where the recipient has given the required consent.

18. Consumers

If the client is a consumer within the meaning of applicable Austrian law, mandatory consumer protection rights remain unaffected.

Where a statutory right of withdrawal applies, the client will receive the legally required withdrawal information separately.

If the client expressly requests that services begin before the end of a withdrawal period, the client may be required to pay a proportionate amount for services already performed, where permitted by law.

19. Force Majeure

LX Design Studio e.U. shall not be liable for delays or non-performance caused by events beyond its reasonable control, including technical failures, illness, natural events, official measures, strikes, supply issues or other unforeseeable circumstances.

20. Governing Law and Jurisdiction

These Terms and Conditions and all contractual relationships with LX Design Studio e.U. are governed by Austrian law, excluding conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods.

For business clients, the competent court in Graz, Austria, shall have exclusive jurisdiction.

For consumers, the statutory place of jurisdiction applies.

21. Severability

If any provision of these Terms and Conditions is invalid or unenforceable, the validity of the remaining provisions shall not be affected.

The invalid provision shall be replaced by a valid provision that comes as close as possible to the economic and legal purpose of the original provision.

22. Language

The English version of these Terms and Conditions is provided for business communication purposes.

If a German version is provided, the English version shall prevail in case of conflict, unless expressly agreed otherwise in writing.